Shipping policy

How much does shipping cost?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

Shipping fees are based also on the size, weight, and number of the packages in an order. Larger products and additional items will incur slight shipping surcharges. Total shipping charges are shown on the checkout page.

We offer Free shipping on orders over $99 for US customers. 

How long will it take for the buyer to receive their order?

Here is our processing time frame:

  • Production time: 7 - 9 working days for footwear products and 5 - 7 working days for other products.
  • Shipping time: 8 - 15 working days (in regular seasons) or more depends on holiday seasons.
  • Express Shipping (3 - 7 business days EARLIER compared to Standard Shipping)

Please note that the above time frame might change depends on holiday seasons and COVID outbreak.

Can the order be delivered to multiple addresses?

We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

Do you offer delivery to PO Boxes or Military APO/FPO addresses?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

Orders shipped to APO addresses are done so via DHL Globalmail and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.

Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.

Will I be charged taxes?

Importing duties, taxes, and unexpected charges will not be included in our shipping fee. These charges vary from one country to another. We are not responsible for these additional fees. Please contact your country's customs office to resolve what these additional costs might be.